“The one thing I would like the Commissioners Court to know is that I love my job and am glad we have the opportunity to have a Collections Department with the tools needed to perform my duties to the best of my ability.” Angela Brown, Aransas County Collections Specialist Melissa Brown began her career with Aransas County in the county clerk’s office seven-plus years ago … [Read more...] about Aransas County Specialist Shares Successful Collections Strategies
collections
Fine and Fee Collection
Bastrop County Streamlines Program, Sets Stage for Client Success
Officials were not surprised when the Bastrop County Collections & Compliance Department earned a statewide honor for its fine and fee collection. Department Director Maridel Borrego accepted the Governmental Collectors Association of Texas 2023 Collections Program of the Year Award on behalf of her staff during the association’s annual conference last fall. “Maridel … [Read more...] about Fine and Fee Collection
Fine and Fee Collection
‘Golden Rule’ Dictates Brazos County Approach
“We are not just government employees who don’t care. We strive to bring the compliance required by the Brazos County courts and help the defendants succeed.” Director Tanya Skinner, Brazos County Collections Department Spend five minutes visiting with Tanya Skinner and you’ll soon learn that in Brazos County, the collections program is just as much about compliance … [Read more...] about Fine and Fee Collection
Delinquent Fine and Fee Collection
Cooperation, Communication Pay Off By Julie Anderson Editor As collections manager, Robert Briones practices hands-on leadership. “I believe being involved on a daily basis with processing applications, sending out notices, and making phone calls to collect alongside the staff strengthens the office,” Briones maintained. “I have the full support of the staff … [Read more...] about Delinquent Fine and Fee Collection
Delinquent Fine and Fee Collection
Inexpensive Tool Yields Impressive Results By Julie Anderson Editor The approach appears tough – bold letters, all caps indicating a “WARRANT FOR YOUR ARREST.” However, the “message behind the message” is actually somewhat merciful: “We don’t want to put you in jail, so please pay now.” Hidalgo County launched its Warrant Postcard Program in 2015 giving defendants the … [Read more...] about Delinquent Fine and Fee Collection